Matt StanekReview ofKinetic Kitchen
The owner, Vic, screamed at me over the phone over...
The owner, Vic, screamed at me over the phone over a complaint that I never had (recieving texts from the project manager in the evening), and told my wife to "quit yapping." He also told us to stop contacting his wife, the other owner, after she kindly offered her phone number to my wife so that our multiple issues could be resolved. I was exasperated that the project manager was not keeping my wife and I updated on when the plumber was to come out to our home, in addition to a general lack of communication throughout the project. What a ridiculous and terrible way to treat any customer, let alone someone who is spending tens of thousands of dollars. Their drywall work was poor, they mudded over multiple outlets, drywalled over others, couldn't make clean 90 degree corners or straight corners, and they have repeatedly blamed our house for their poor work. They gave us two options for the drywall: live with it, or tear it out and have someone else do the work. Our dishwasher was damaged by their plumber as well, who screwed mounting brackets into our quartz counter, which is against the manufacturer's installation recommendations. Cabinets were hung, but some screws didn't hit studs, and could be pulled straight out by hand. Other screws were screwed in multiple times in different locations, chewing up the cabinets. You would think that the owner would drive 30 seconds around the corner to see the multiple issues we were having first hand, but that also was another reasonable expectation that wasn't met. Instead, he would gladly yell at you at over the phone and demean your wife. DO NOT USE THEM.

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