redcat57

Review of Lake Norman Chrysler Jeep Dodg...

Our family was driving home to pa from sc, when we...

Our family was driving home to pa from sc, when we started having trouble with our Ram truck. We called a couple of dealerships who couldn t get us in its noon on a Saturday. Frankly, I was scared. I called Lake Norman Chrysler Jeep Dodge Ram and talked to Gary Smith. Immediately he put me at ease, said they would look at it and get us back on the road provided they had the parts. We had the car towed, and in minutes Gary had us a courtesy vehicle so we could go hang out somewhere while they looked at our truck. Within 15 minutes, they had figured out the problem (our floor mats were inadvertently pressing on the gas pedal causing it to idle wildly ). Not only did they not make us feel silly, but they went ahead and took care of some recall items. I just can t say enough wonderful things about Gary and Chris(technician). If you live in this area, or find yourself in need of service don t bother with anyone else just go here!!!!
Thank you Gary, Chris, and everyone at Lake Norman Chrysler!
The Cooks!