Eve Perkins

Review of Cuffley Sports Center

The reception staff here are a pleasant enough but...

The reception staff here are a pleasant enough but should you have a problem with your membership or want to get a reply to an email you may as well not bother.. I have sent half a dozen emails to member services only to receive a reply that my email has been passed on to Senior Management Department with NO REPLY FROM THEM.
i joined 18 months ago and my daughter joined a year ago and have used the facilities a little but attend a few classes a week. We will not be renewing our membership when due as the customer service in general is poor, they do not forewarn you of instructor changes neither do they consult you if they are going to discontinue classes. I will be looking for another centre despite this one being my nearest.