Shannon Thomas

Review of Mercedes Benz of North Olmsted

Wife had a tire issue and was told she would be in...

Wife had a tire issue and was told she would be in and out in 45 minutes tops. She sat there for 3 hours without being offered a service loaner. We purchased the road hazard protection so we were protected. Sure wish I would've known about the $50 deductible. They replaced the tire with a complete different tire but the same brand. Pretty pissed!