We carted two small babies across town to buy a ki...

We carted two small babies across town to buy a kitchen. Were told we needed an appointment to buy a kitchen and all appointments for the next 4 weeks are already booked & their system only goes out 4 weeks. Asked to speak to a manager who was unapologetic and offered no solutions. I will never, EVER step foot into this cesspit of a store again. They lost a lot of future business from a young family that just moved into an empty house. And also I should note I called them before I went in to see how buying a kitchen worked and was not told anything about needing an appointment.