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Rebekah Wilkinson

3 years ago

My father went to Heritage to recover and get phys...

My father went to Heritage to recover and get physical therapy after a heart procedure. He arrived there at 2:30pm. Nobody checked on him nor took a meal to him until the NEXT MORNING! He s was frequently without water for stretches of time. There are three times a day the two water persons make the rounds to give patients water: before breakfast, before lunch, and before bedtime. That s it. My father went thru the night and into the morning without water! I guess my 6ft tall burly father should ve implemented survival tactics and rationed his water portions. The two persons who make water/snack rounds were hired just for that purpose. That s all they were hired to do: give patients water and offer a snack. I m still upset over this. If you are expecting your loved one to receive the quality care that they deserve and that hospitals strive to give, don't allow your loved one to be taken to the Heritage Health Care facility in Globe, AZ. I am praying for the patients that have to be there. AND for the staff and admin. to fix their jacked up systems and attitudes.
(I noticed that some of the reviews that gave 5 stars were given a year+ ago and by, who I suspect are, staff members or their associates.)

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