M

Mark B

3 years ago

Did some work for me a few years ago which went fi...

Did some work for me a few years ago which went fine. This fall, contacted them about doing a small job before snow flies. They came out and gave me an estimate which was reasonable. I requested that the estimate be adjusted to include another cubic yard of crushed stone per our discussions when we met to discuss the job. After receiving the quote, I emailed them a simple question about using erosion control blanket vs spreading straw to prevent erosion before the grass took root - it would have taken them 30 seconds to respond to the email. Instead of responding to the question, they sent me another estimate. After that, they completely ignored my repeated emails and phone calls, including an email to the main office and a voicemail to the boss. It appears they didn't want, or have time to do the job before winter and chose to simply ignore my repeated attempts to contact them rather than being up front and telling me they weren't interested in doing the work. Now work needs to be wait until spring and I will be contacting another landscaping company.

Comments:

No comments