Kristina McNaught Review of Berkeley Iceland
Best Customer Service Ever!--Sports Basement Berke...
Best Customer Service Ever!--Sports Basement Berkeley.
Milo, J-Wo and Tim have helped me out numerous times. I recall how Tim stopped what he was doing, and answered several questions I had about my road bike, then gathered together a few items I needed. Very efficient and friendly service! He also just (today) solved my rear derailer mystery that was preventing me from reinstalling my tire.....(whew!)
A few weeks ago, I had a very tough road bike tire change due to tight rims and J-Wo and Milo muscled through the job in no time flat! I'm back to bike commuting and mtb'ing the EB hills. Thanks Sports Basement!
Tonight I showed up at Sports Basement Berkeley 40 minutes before closing with my broken&bent Scott Sport MTB. (I had a crash monday night, but that's another story) Tim! The bike mechanic fixed my gears which were shifting all funky ever since the crash. He literally spun my bike tire around, used a tool, spun some more, shifted, shifted, spin, shift-- and boom! my bike was golden again! THANKS SB BERKELY and THANK YOU TIM!!!
And...on another note, if you need a bicycle, MILO will hook you up!
I was looking to replace my 1989 Diamondback MTB for my birthday.
I told MILO BAKER, a bicycle specialist at Sports Basement, what I was interested in and he found me my Scott Scale (hardtail). From Pt Reyes, to Bend to Joaquin Miller, I have gone places on that bike. It is above and beyond what I thought I could afford and has brought me so much JOY. Thanks MILO!
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