Huong Hoang Review of Nai partners
PSA - Stay away from any buildings with NAI Partne...
PSA - Stay away from any buildings with NAI Partners on it! You've been warned. We are a small business that has been operating for 19 years in the same location. NAI Partners is the fourth management company to take over the building and it is hands down, no competition the worst experience we've ever dealt with. We've been enduring roof leaks into our suite for over 2 years! The leaks range from small leaks to massive downpours depending on the weather in Houston (which rains constantly). We've had thousands of dollars in damages from cubicles to computer equipment. The first year, we were very patient, giving them time to resolve and fix the situation. After one year, and leaks still occurring we informed them that we can no longer trust the roof to hold and having our business there was no long sustainable because our employees couldn't even office out of there. We asked to be let out of our contract after 2 years of enduring leaks (about 7 different leaks total) and allowing them AMPLE time to fix without any resolution, they said no because they've been "timely in their response." We've been at the location for 19 years, we were not searching to leave. There are no words for this, we don't need timeliness, we need a fix, if you can't fix it then do the ethical/moral thing and let us out of our lease not continue to collect money from us every month for an unusable office space. We had this issue taken up high into their management level and with no understanding. Thank goodness we only had 2 years left on our lease since the leaks started. After 19 years, we've found a new location for our business. We specifically avoided any buildings with "NAI Partners" on it. They lost a potential long term customer and future customer. As well, as we were moving out, our neighbor came by to inform us that he was having to deal with roof leaks and they've given him the same response and unfortunately he can't leave as well and his lease is still well out from being over. I wouldn't wish the stress and headache of what we endured for over 2 years on any other business owners.

Comments: