Useless... The "1-on-1 "Learning Coach" from ITpro...

Useless... The "1-on-1 "Learning Coach" from ITproTV is useless!!!! And paying around $600 a year... All information from my Resume documents, degrees, certifications, etc. were sent to the so called "Learning Coach. The response I received from the "Learning Coach", and I quote: "Okay, and what type of position are you looking to find yourself in..." so, the ITproTV "Learning Coach received all my personal information and they want me to make the recommendation from my experience??? I'm asking them what they recommend, what the so called "Learning Coach" from ITproTV thinks!!! ...from all the PERSONAL information I sent. The "Learning Coach" from ITproTV will NOT make a recommendation, they only ask me what I would like to do. Really???? Sounds like low bottom sales to me. Then, I called and they will not return my call, I called again and the person, who happened to have the same name as the "Learning Coach" from ITproTV, refused to forward my call to management. They're in a meeting is the go to line. What time to call back I kindly asked... don't know says the "Learning Coach". Sounds like a very unprofessional organization. Since people are the core of any business not just videos, this is a "1 Star" review as the content is decent, but if a "Learning Coach" from ITproTV cannot make an assessment from a Resume and documents and certificates, them all the courses in the world from ITproTV are useless!!!