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Nilesh Sheth

4 years ago

I have been seeing Dr. Shah @ Fox Chase. Dr. is v...

I have been seeing Dr. Shah @ Fox Chase. Dr. is very good and thorough, however the scheduling department is horrible. I have had three seperate meetings over the last 4 weeks and every time I was given time to report at the office 15 min prior to my appointment time. They take you in the room and let you sit there for an hours before doctor come and see you. in all three meetings I was waitng for doctor for more then an hour just sitting there. The scheduling department need to realize that patient time is just as important as doctors. When I spoke with her scheduling secretary all she said is sorry. Please be considerate of patient time. You have a job because you have patient and if you do not keep them happy they will go elesewhere. There are many choices and soon you would be out of work if you keep ignoring patient.

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