Firstly, the entry is marked very poorly. You need...

Firstly, the entry is marked very poorly. You need to stand in front of the map image and understand where to go, is it really impossible to just hang 3-4 signs with the direction ??? Secondly, the woman sitting at the window and accepting documents should learn courtesy !!! Her bad manners and neglect, with undisguised disgust, left a very unpleasant impression ...