Zehra Zaidi

Review of ASOS.com

Absolutely atrocious service! I ordered Timberland...

Absolutely atrocious service! I ordered Timberland boots as a Christmas present for someone and got it delivered to my their place, first of all it took more than 15 days for delivery and when my friend opened it on Christmas day it was the wrong size! I spoke to the customer service team and they told me to return the item and they will send out the correct size. Now that they have received the item they are refusing to send out the correct item. They are insisting on refunding the money and telling me to buy the item again which is obviously full price now! What a scam!!! This is probably what they do with hundreds of people are Christmas just so they can make the money back from their scam sale! Wouldn't even give them one star!