Mike Trowbridge

Review of Red McCombs Hyundai Northwest

Worst experience ever....Customer service is horri...

Worst experience ever....Customer service is horrible....Just because they are attached to a dealership doesn't mean their auto repair shop is credible...they are a SCAM......was told a lie about how bad my 2012 Hyundai Sonata was out of alignment and then 5 minutes later they said they made a mistake and everything was fine. Service manager was rude and unhelpful. I would never bring my car back to them again. They put the blame on the customer for their own stupidity when estimating car repair. This place needs to be investigated because their practices are borderline scam. If one of their manager's Patrick helps you out, be careful-- he will flat out lie to your face. Better yet, don't even take your vehicle here.....They are a rip off and do not take care of their customers after purchasing their vehicles.