Sharon H Review of Peter's Drive In
I never eat at Peter s Drive In. I find their food...
I never eat at Peter s Drive In. I find their food extremely greasy, and frankly, lacking any real taste. Their milkshakes are also really bland.
However, the main reason I m leaving a review today is because I had an extremely unpleasant experience with one of the ?employees/management there. As you know, Peter s is adjacent to the very busy 16th ave. Due to the chaos during rush hour, that area is best avoided (I m sure most can agree). Today, I was trying to get to CoCo s which is in the strip mall beside Peter s. I looked for parking and couldn t find any and was ready to tear my hair out. Obviously, I couldn t park on 16th ave, so I resorted to temporarily park at Peter s (they had an entire lot that was empty). I assure you I do not feel entitled to park on private property, but please keep in mind, I have never been to that strip mall before and had no idea where to go/park. A woman (I can only assume is management) then approaches me while I was walking around and confronts me. I explained to her that I m lost and that I m trying to find entry to the strip mall. She was incredibly hostile and antagonistic throughout our interaction despite me explaining my reasoning for parking on their property (I even offered to buy a burger). I understand it s frustrating to constantly yell at people to not park in their private parking lot (really, I do), but I felt that her behaviour was inappropriate and extreme. I maintained a calm deameanor until the very end where I eventually called her out. I felt I did not deserve her attitude; I did not hurt her in anyway, I did not cause the amount of inconvenience that warranted her over reaction. And if it were the other way around, I am sure she would have appreciated a more professional tone. Whether she is an employee or the manager, she is representing her business and should never make anyone feel threatened, customer or not. If she had just spoken to me with respect, I would have been more than happy to move my car immediately, no questions asked. This experience has left a very bitter taste in mouth. I feel that if their management can not even handle situations professionally, how can they manage their business holistically? Don t forget you are in the customer service industry, just because I wasn t there to buy a burger today, doesn t mean that I wouldn t have in the future. You have completely lost my business and I won t forget to share this experience.
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