Amanda Nelson

Review of Russels Heating and Cooling

My 15 year old HVAC system failed around Thanksgiv...

My 15 year old HVAC system failed around Thanksgiving and I called this company because they had great reviews. Berto was the service tech that came out the following Tuesday, the soonest they could squeeze me in. He was prompt, professional and expedient in looking over my system. He offered to replace parts but recommended replacing the system, which is what I was expecting as I'd had been experiencing issues for several months. We reviewed the available options and they were able to schedule me that Friday. Andrew T. and Harrison were my service technicians for the installation of my new HVAC and were quick, professional and walked me through using the new thermostat. They left my house cleaner than when they started and were able to install everything in one day, which I honestly didn't expect. Awesome experience and I will definitely recommend to friends/family. Thank you!