I had an emergency situation come about with tinni...

I had an emergency situation come about with tinnitus and needed to be seen as soon as possible, I live a couple hours away from the practice but I was searching for a place that accepted my insurance, when I called the receptionist told me that they had an opening that week and that my insurance was accepted. I was seen by the doctor and I was in and out of the office within 20 minutes. 2 months later I received a bill in the mail for $340.00 for services provided. When I called back to the office to figure out why I was charged they then told me my insurance wasn t accepted and I would be responsibility to pay for the services. After a month and a half of calling different departments and speaking to patient advocate services it was clear that they were not willing to work with me on the situation. I explained that the day I came into the office they took my insurance and drivers license and told me I was good to go and that I didn t think it was fair that I was expected to pay the services when the situation could have been prevented by the office telling me before I was seen that it would not have been covered. I was getting no where but frustrated by the end of the situation so I ended up just paying it so my credit wouldn t be effected. I understand people make mistakes but I think that they should have been more helpful and atleast met me halfway with the medical balance since they were the ones who told me I my insurance was accepted. Will not be returning to this practice or referring anyone here.