I recently purchased a couple of lamps from this l...

I recently purchased a couple of lamps from this lighting company's website and overall, my experience was average. The website was easy to navigate, and I found the products I was looking for quite easily. However, the prices were on the higher side compared to some other competitors in the market. The checkout process was smooth, and I received a confirmation email promptly. The delivery time was within the expected range, but the packaging could have been better, as one of the lamp shades arrived slightly damaged. The quality of the lamps is decent, but nothing extraordinary. They function well and look nice in my space. In terms of customer service, I did not have any direct interactions, but they did respond to my email regarding the damaged shade, although the process for requesting a replacement was a bit cumbersome. Overall, an average experience with room for improvement.