D

Danny D

3 years ago

I've cleaned up the language, but below is my expe...

I've cleaned up the language, but below is my experience calling other companies. This is from a direct copy/paste (other than the cleaned up language) rant I put on Facebook. Rant below:

Mother (bleeper). The whole plumbing industry can F off. Hardly any of these (bleeps) answer the phone. The few who do or even have a voice answering machine- don't call back.

Starting Monday, I called this guy at about 2PM. He didn't A, but I left a message. No biggie. I figure he's on a job. He calls back at 5, but I miss the call. I call back about 20 minutes later, no answer. I figured Tuesday we'll reconnect. No biggie. Tues rolls around and I haven't heard from him since.

Wed I figure I'll call around. None of these (bleeps) A. I've left a few messages, but none call back. A lot of these guys, the phone just rings and rings.

Thurs I'm up at 9AM calling more. A lot of the same thing. I finally get a human being, and she's gonna have the scheduler call me back shortly. It's 11AM right now. Over an hour later, and still no call back. Unreal.

I'm not just talking 1 or 2 companies here. Not even 3 or 4. I'm probably up to about 15 by now. I'm not sure what I'm missing, but I don't see how these people stay in business. I see a fair amount that have 20 reviews or however many, with a lot of 5 star reviews, and even these companies don't answer the phone.

Rant over. Thanks for reading. Back to making calls.
------------------------------------------------------------------------------------------
That's the end of the rant. That was about 11AM on Thursday. My karma must have been good, because the next call I made was to Blessing. By 2:30 they had already come and gone. On one hand I wish I'd called them first. On the other hand, I'm glad I went through the process so I can see what the others are like. There's no doubt in my mind that I got the right people.

Comments:

No comments