The rude people at receiving. I ve waited 3h after...

The rude people at receiving. I ve waited 3h after checked in. they didnt call me so i went inside to ask them how long it ll take. They keep telling me go to ur truck and wait we ll call u. I asked again i just wanna now how long it can take to get a door btw all dockdoors r empty. They still respond as we ll call u