Great service and selection but BEWARE: HIGH CRIME...

Great service and selection but BEWARE: HIGH CRIME RATE AREA. Our rental car was parked in their full parking lot and the windows were SMASHED and most of our luggage was stolen within 30 min of picking up skis in the store (between 3:30-4 pm Saturday afternoon). This really ruined our ski vacation plans. The Berkeley Police informed us that the crime rate is higher during the holiday season here and rental cars are often targeted. There was unfortunately no camera surveillance for the area of the back parking lot where we were parked and we did not think to take our luggage into the store.

UPDATE: spoke with the manager, Tom, and he was empathetic and offered to help us out with our equipment, which enabled us to make part of our trip. We are extremely grateful to Tom and his crew for going above and beyond for my family, and for this I would recommend 6 stars if I could.