I recently had to make a claim and was pleasantly ...

I recently had to make a claim and was pleasantly surprised by the ease of the process. The online portal was user-friendly, and I was able to submit all the required documentation without any issues. However, the response time could be improved as it took longer than expected to receive a decision on my claim. The website is informative and provides helpful resources, but it could benefit from a more modern and intuitive design.Overall, my experience was average.🙂