C

Cameron Nicol

4 years ago

I booked a standard queen room with a queen bed up...

I booked a standard queen room with a queen bed upon entering the room I see it's a double. I went back to reception to inform them I was not happy as i believed I was booking a queen bed. I was upgraded to a king room which was very much appreciated. There was some stains on the sheets and the bed was poorly made for a 4 star hotel I expect the blanket to have a cover and not placed between two sheets also the sheets were not tucked in the bed properly. Aslo the black strip of the window is filthy I noticed this as I was stretching and placed my hands on the top part of the window.

Comments:

No comments