curtis zulauf

Review of Windermere West Sound-Kingston

Unfortunately, as much as I love Windermere Real E...

Unfortunately, as much as I love Windermere Real Estate my property management experience was not the same.

We lost our jobs due to covid. Not only did we not get a dollar of assistance we were met with Bobbi A. who was indifferent at best. During our move out week we did not receive a single email or phone call to assist during our transition to homelessness. This resulted in extra fees as we were not 100% clear on move out expectations (like do you want the garbage cans left in garage or on the street).

I do not hold anyone responsible for the calamity of Covid. However, we literally begged for months for mercy and they still charged a $825 lease break fee despite our repeated appeals.

That showed us what mattered most to Windermere. Not people, just properties. It felt like being kicked while being down.

I have been a landlord before and totally have empathy for the business side as well. However, we gave 2 months notice that we would be unable to pay and a trust fund owns the home, not a person.