Scotty Carte

Review of Shangri-La Hotels and Resorts,...

During my stay at Shangri-La I was privy to the ut...

During my stay at Shangri-La I was privy to the utmost quality of care and service. My concerns were met with compassion and an inherent sense of urgency. The front desk in the Horizon Club took the time to help my through my detailed payment process. The level of professionalism I experienced was matched with their jovial nature. It was truly an authentic experience of the Land of Smiles. I highly recommend this particular Shangri-La location as their Horizon Club was professional and personable, spending time making my little laugh and feel welcome.

The proximity to the Chao Phraya river and train station meant that traveling to and from our day trips were easily navigated.

Thank you again Horizon Club for making our family trip an unforgettable experience.