J

Jennifer DeMond

3 years ago

The facility is clean and well maintained. The per...

The facility is clean and well maintained. The personal training staff are helpful and friendly. However, the price of membership is steep if you don t work for a company who helps you subsidize it ($80/month). That wouldn t be an issue if there weren t so much of a push for programs that cost extra on top of that. I participated in one program that challenged participants in groups of 10 to earn points and compete. However, once the competition began, the teams were much larger than had been advertised and unbalanced. When I emailed to voice my concerns, I was dropped from the program even though this was not what I was asking for. The director seemed like I was bothering him with my concerns. I was reinstated in the program after speaking to the staff, but this had made me leery of doing other programs with the facility.
Despite this, the classes that are included in membership and the instructors are first class. I will continue to be a part of the facility due to the fitness instructors, included classes, and the care of the fitness staff.
One additional note: there should be restrooms upstairs!

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