On my last visit I ordered their lobster roll (fav...

On my last visit I ordered their lobster roll (favorite item on their "specials menu")... & was totally bummed to learn it was sold out. Imagine my delight & surprise when the Manager, Chuck Keller, came out and offered to have the chef whip me up a fresh batch if I didn't mind waiting a few extra minutes! Suffice it to say they gained a loyal customer for life!! Now if only the "powers that be" could move Lobster Rolls to their main menu! :)