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Raphael Hernandez
Review of Oscar Air Inc

3 years ago

My AC Stopped Working and they did Showed Up next ...

My AC Stopped Working and they did Showed Up next Day However The Fan Motor Needed Replacement and the Tech also said the heater was Damaged ( don't know how he came up with that diagnose if he couldn't test the heater ) Tech said he may have the Part in the warehouse But when he called his office, they told him to not waste time and go to the next call. I was told they would be in touch with me. So I was left with no AC and no further information, suffering with the Miami heat with a family of 4; This was on a Friday and when I called on Monday they still had no information. Waited until Wed and had to call another Company; The Guy Came in, Replace the Fan Motor on the Spot and even told me, they shouldn't have messed up with the heater!! ONE WEEK AND A HALF LATER THEY CALL ME TO FIX MY AC. Do Not Use this Company, Non Professionals, In Humane to leave us W/O AC and not even providing alternatives.

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