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Heather Dorrance

3 years ago

My husband and I s experience with LG Entertainmen...

My husband and I s experience with LG Entertainment was slightly above average for our wedding day reception in September 2020. We decided to use them since they were a preferred vendor for our wedding reception location. I took off a star mostly due to communication. We primarily worked with Mike but had similar experiences with other staff members as well. Response time was often delayed and when we would ask questions or provide feedback to their questions, we constantly struggled with the team overlooking our content. This led to us frequently repeating ourselves. Our reception DJ was DJ Anderson and he did a great job. He listened to our song preferences and kept the evening flowing well. There was a brief technical issue with the speakers, but it was promptly addressed.

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