Lauren Clarke

Review of The Windmill on the common - H...

Extremely poor - I came to the Windmill as I urgen...

Extremely poor - I came to the Windmill as I urgently needed to use the restroom. I am 6 months pregnant, and the weather was 37 degrees. I approached the entrance to be stopped by security who told me I cannot enter the pub. When I informed him of being pregnant he told me that legally I can be anywhere, and motioned to the outdoor space. He then repeatedly insisted that I pee outside somewhere in the park. When I asked to speak to manager he refused. I was told I needed to be a customer to use the facilities, so I offered to buy something repeatedly and again was denied. A paying customer came outside to intervene and politely ask him to let me inside and he again, denied me entrance. When this customer asked to speak to the manager the security guard refused. After a lot of going back and forth for around 5 minutes one of the workers took all my details, said I could go inside but it was illegal due to new health requirements. I just want to add at this establishment there was ZERO form of social distancing, there was NO MASKS being worn by both staff and customers AND it was overcrowded outside. I have never experienced such hostility and just lack of human decency in my life. I m genuinely disgusted and disappointed by this experience.