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Sam Black

4 years ago

When it comes to getting the help and support I ne...

When it comes to getting the help and support I need to combat my difficulties and ensure that I have the help I need to make life easier at university. I wouldn't know where to start and I wouldn't know what to do to make sure I get the best deal.
I was Told to go with IONA by my grandmother and after reaching out to them I found out that the whole process would be easier than I thought or at least they made it that way. The staff were all very attentive and responsive to me, not only in person but also in dealing with an unorganised 21 year old and they showed great patience and encouragement when it came to getting the documents and information from me. When I went in for the asessment I was met with a very welcoming man named Jonathn. He was creating a great connection between allowing me to relax and comfortably talk through the issues that may arise at uni with my difficulties. I received very quick responses following the asessment and was also encouraged to reply with things that I may have missed with Jonathan, which was great as there were somethings that came to mind later on. Not only have I received the necessary support I was also given great tips to make the simpler struggles easier too.

I couldn't recommend highly enough.
SPOT ON!!

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