I recently visited this physical therapy center to...

I recently visited this physical therapy center to receive treatment for a sports injury. The therapists were knowledgeable and provided personalized care to address my specific needs. The facility was clean and well-maintained, creating a comfortable environment for rehabilitation. However, I found the scheduling process to be somewhat inefficient, as it was challenging to secure convenient appointment times. Additionally, the reception staff seemed overwhelmed and disorganized at times. While the therapy sessions were beneficial, the overall customer service experience could have been more streamlined and attentive. I appreciate the expertise of the therapists but believe that improvements in administrative processes and staff training could enhance the overall experience for clients.