Irma Arbaiza

Review of AutoNation Dodge, Katy, Texas

I set an appointment for 730am. Waited 2 HOURS for...

I set an appointment for 730am. Waited 2 HOURS for an oil change. When I asked why it took so long, the response was "we were very backed up."
What was the point of setting the appointment if people that came in after me, left before me??