Terry Akins

Review of Orchard Nutrition Center

If I could give negative stars I would given Orch...

If I could give negative stars I would given Orchard Nutrition the maximum negative stars. Orchard Nutrition's rudeness cost them a customer today. My husband and I will no longer be shopping at this establishment. We shop every Saturday morning here. This morning when I asked the salesperson in the vitamin department if they carried a certain vitamin brand I was searching for, she said "no, we don't carry that brand" and turned her back on me and walked away. She never asked me if she could help me find something or what kind of vitamin I was looking for, etc. I was shocked at how rude this "salesperson" was. I have been an assistant manager at one of the country's largest retail natural vitamin and supplement stores and this extremely poor customer service would never have been tolerated in the company I worked for, in fact, we would have been fired. I then asked to speak with a manager who happened to be at the checkout next to ours and she said "they'll have to come over to this line" to speak with her. So in addition to being treated rudely by the "salesman" I now have to go out of my way to come over to her lane to speak with her. These two employees made us feel like they were doing us a favor by working there instead of us doing them a favor by shopping there. We will now be buying our supplements online and going to Trader Joe's and other grocery stores in town for our other needs. I want a sincere apology for being treated so poorly instead of just given lip service. We are super excited that Sprout's will be opening soon and will put this establishment out of business.