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claire maye

4 years ago

ZERO STARS! This place is a joke! Came for a simpl...

ZERO STARS! This place is a joke! Came for a simple checkup and shot for my son. No one waiting before us, of course we were on time, but did not get called back until after a hour and a half. The nurse that checked us in was GREAT, thank God for her. We waited in the room for another 45 minutes. After waiting I politely asked the woman at the desk about how long would it be before we would be seen, (again politely, and not rushing) I explained that I needed to know because I live 30 minutes away and have to pick up my other son from school. I wanted to know if we should leave and reschedule for another day. The NURSE PRACTITIONER is as rude as they come! She comes in the room with an attitude, talking fast and assuming I know what and where she is talking about EVEN after I told er I don't understand. I guess she was upset that I asked how long it would take :( by the way the hold up was that she was having a side bar conversation with the patients before us. She acted as if no one else's time was as valuable as hers, as if to say "I don't care that your appointment time started 2 hours ago, that you drove 30 minutes and was still on time, or that you pulled your son out of school for the second time this week trying to be seen, I'll get to you when I get to you, after my conversation is finished! TERRIBLE!

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