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Gwen Haas

3 years ago

Always extremely attentive, professional and compr...

Always extremely attentive, professional and comprehensive! Although I usually use the concierge service, this time I made a personal visit to the dealership to pick up my GLK after it s service and windshield repair and it was time well spent! I was able to meet Helder, The General Manager, in person, and truly totally appreciate his previous and current efforts to make my care at his dealership seamless! Also I was able to meet Cody (Service) in person and he expertly looked after my GLK! I appreciated how MB North Olmsted interfaces with State Farm to get my windshield replaced with a MB windshield instead of an after market product!
As usual, simply the best! I love bringing my car here!

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