We took our baby boy to see Christmas in the Park ...

We took our baby boy to see Christmas in the Park yesterday. We got there on time but the line of cars was over 1 mile long with people trying to get in from all directions. It looked like we would have had to wait hours to get in and see the attraction, which would have been way past our little one s bed time.
When I emailed them about a refund, they said they don t issue any refunds even though they are the ones who failed by overselling and poor logistics. They should be ashamed to be making thousands of dollars off of people having such a bad experience or not being able to see the lights at all!