MA Mus

Review of Shangri-La Singapore Hotel

You have good staff. Pls keep them. From the pakci...

You have good staff. Pls keep them. From the pakcik at the entrance, the reception, the concierge, the people at the restaurants (line and waterfall), the splash, swimming pool, housekeeping and checkout. A few things to consider: the lighting in the room can be confusing. It would be helpful to have more informative labeling. In Buds, some items are not working. In the music room, the singing or karaoke machine was not working. The floor piano at the infant side is also not working. Some signboards need updating as well. I didnt know that the outdoor playground is now Splash so wouldn't have wasted time looking for it. The picnic basket that we got was a nice touch but it would be useful to have some description of the food items - we weren't sure if it was turkey ham or pork ham. Of course we could have called to find out but having it in the basket will avoid unnecessary phone call. These are minor comments that I hope you all will consider to make shang better. Will definitely come again.