Andrew Sainsbury Review of Destination Gander
This hotel is loud. You can hear every footstep do...
This hotel is loud. You can hear every footstep down the hall, each door open and close, and everything your neighbor is doing in the bathroom. The hotel is undergoing significant construction. Rather than updating an area at a time, it is renovating most of the hotel at the same time while making little progress. The elevator, gym, pool, and laundry were closed. Wifi service is terrible.
I was there with a group of pilots trying to rest for a flight the following day. There were girls' hockey teams staying there as well. Management did nothing to enforce an atmosphere of comfort within the hotel. There were teenagers running up and down the halls and slamming doors all night long. I checked out at 11pm (colleagues checked out at 7pm), and the hotel charged all of us for the night even after acknowledging that they were not providing a reasonable level of customer service and profusely apologizing.
This hotel and its management is substandard. I do not recommend this to anyone who wants a decent place to stay.
Comments: