Mark Jenkins

Review of Cabana Club Rental Community

Just moved in and not impressed so far. While doin...

Just moved in and not impressed so far. While doing our move in inspection we noticed all interior bulbs (which we are apparently responsible for changing) are all 100 watt incandescent bulbs. There are over 30 bulbs in our unit!
I know that the unit sat vacant for two weeks prior to our family moving in. You would think that would have been ample time to get our unit ready prior to us moving in. However on day one we found the master tub would not drain. Upon trying the other tub until we could have the master looked at, we found that turning on the shower in the guest bath that it flooded the laundry and hallway. We put in a work order for the following day with permission to enter after one pm. Maintenance showed up at 930 am. Oh well.

On day one we noticed a garage available across from our unit. When we inquired about it at the office we were told told the unit was available and it was $99.00 per month. So I went to get a check from the apartment. When I returned I was told the one with sign that says available was actually not available as it was being used by an emoloyee. And the garages are actually $150.00.Ok fine. So i asked for another one close by. The leasing agent stated that she was unsure what was available. And had to figure it out. So I waited for 28 minutes while she figured it out.
So she gave me a remote to another unit near by which did not work. I took it back up to her and she apologized and gave me another remote.
She then stated to let her know of someone else was using this garage. I would have, however this remote didn't work either.
So I went up again and she told me she didnt know what to say and would have maintenance look the next day. So on my fourth try we got one that worked. And also worked a neighbors garage as well. Sigh.... I let maintenance know that it opened the other one and I think he fixed that. Three days later the sign is still on the employee garage stating its available.

It took two days to get our entry gate stickers to work. And me going into the office to inquire why twice. System failure over the weekend was what I was told. Move in day was Tuesday. ...

And today the day after move in we lost power and AC while we were away. Put in a call at 1030 to see what can be done. At 11pm still waiting to hear from from the on call guys.... We will see how it goes....