I recently utilized the services of this company's...

I recently utilized the services of this company's website for my logistics needs. While the website was easy to navigate and provided all the necessary information, I found the customer service to be lacking. The representatives seemed disinterested and took a long time to respond to my queries. The delivery was on time, but the packaging was not up to par, resulting in some damaged items. Overall, my experience was just average. I hope they can improve their customer service and packaging to enhance the overall experience for their customers.