The company makes excelllent garage heaters but th...

The company makes excelllent garage heaters but the service from Vince was abismal. I called to ask for help with a starting issue on my Calcana garage heater. I asked Vince for a recommendation for someone to fix the starting issue. Vince was borderline rude and displayed very poor customer service skills. He would not recommend anyone, only stated that any furnace cleaner could do the job. I asked for a company he might recommend and he stated there wasnt any.

Ironically, five years ago, when I ordered the heater from Calcana, the service was excellent. They recommended a professional installer and I could not have been happier. Vince is not doing this company any favours with such poor service. I hope the owner reads this review.