Paul Walker

Review of Housing Office

It was my first time visiting the housing section ...

It was my first time visiting the housing section at Gateshead council.

Plenty parking spaces and about 4 or 5 disabled spaces that I had to use.

Really nice building and the staff at the main reception desk were very polite and friendly.

They told me where to go once I got out the lift, once there the reception staff were friendly, polite and gave me all the information I required.

I was asked to sit in waiting area and I would be called once the person I was seeing became available.

Once I was called the girl I saw was exceptionally friendly and very informative. I was talked through all the options available to me, giving a hand to fill in the necessary paper work and told I would get either an email or call to let me know what was happening next.

There is a cafe on the ground floor, also a number of computers for the public to use. Toilets were also on the ground floor and I assume they would be on all the other floors as well.