marcusisaiahx

Review of ComZone

I had to print an assignment for my class today an...

I had to print an assignment for my class today and for the first time, I decided to use this business for its services. I had to print two word documents and I had them on a jump drive. I informed the worker that I needed to print and she gave my jump drive to another worker and printed the 26 pages. The total for this service came out to $7.57. I was shocked, but I paid it, only to find out that my classmates who used the computer at the front paid considerably less. The problem, is that this business charges you $5.00 for a charge described as "output from file." The worker knew that I only needed to print word documents and she could have easily informed me that I could have used the computer in the front for a considerably lower price. She failed to do so. I realized that the document printed was incorrect so I had to go back to print select pages. I discussed my concerns with the employee, stating that they should have their prices listed so people can know that it cost $5.00 for them to print from your jump drive, as opposed to it being cheaper if you did it yourself. Instead of agreeing, the workers tried to defend their poor business practices and stated that it was my fault, because I didn't ask them how much it would cost. Most businesses in America list their prices and this company is not an exception although it thinks it should be. I asked the man to stop defending their business practices since we didn't agree, but he kept trying to act like it was okay for this company not to list its prices. I will NEVER go back to this copy center and I suggest you do the same. There are other copy centers nearby like Staples, and trust me, their prices are listed. ComZone should be called ConZone.