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We took our 7 year old to be evaluated for possibl...

We took our 7 year old to be evaluated for possible ADHD today. Upon arrival the receptionist talked on the phone for 15 minutes about tables and an upcoming personal event she was going to attend this weekend? Seriously? We were new patients bringing our child in and were not even greeted until 15 minutes after our appointment time? Three other patients came in during this time. She never got off the phone to greet or assist? Horrible customer service. Not to mention my son had to use the restroom and had to wait ten minutes for the girl to get off her personal phone call as the door was locked.

It gets worse. We go into the evaluation and the psychologist who handled the ADHD evaluations was awful. No personality. Ignored half of my questions. Only seemed to care about the "scores" on the paperwork and "how they added up"? Seriously? She is a psychologist who does not know how to talk to people. Where is her compassion? There was none. Basically- change these answers and we have a diagnosis. DO NOT GO HERE! Wait the three months to get into Children's Hospital. This was Terrible!!!! I should have read all these terrible reviews before we scheduled! Thank goodness for good insurance. We are only out $23 dollars. But I am seriously very upset by this person we saw. Terrible experience all around!

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