Dalton Gieber

Review of Crowne Plaza Richmond West

Room was NOT cleaned. The floors were not vacuumed...

Room was NOT cleaned. The floors were not vacuumed or swept. There was pubic hair under the bathroom sink, and squished bugs still on the floor. The room had paper bits, and dirt and change still on the floor from last people. They would not give us another room, or even change the sheets when the sheets had dirt ALL over it. Shannon the lady at the desk was very uncaring to any of it. Refunds aren't allowed, we couldn't get another room, and all they could do was send house keeping up to deal with the floors, but not change the sheets. Disgusting place.