Tamara Sturdivant

Review of Lake Norman Chrysler Jeep Dodg...

Terrible customer service.

Terrible customer service.
The lifetime program is a sham.
Have to jump thru hoops to get approval for something advisors say you need.
I had to arrange for my father and i to get a set of new tires from their "tires for life" program. We were told then that the price would be around $210-$220 for both cars. Mind you, these are the same brand and size tires for each vehicle. My father received his new tires last week for $228. I thought ok that's the amount i will be paying as well. Today, I received my new set and went to pay for them and was charged a different pay of $377.64. Almost $400. This service associate the one of told me that I will be paying around $210-228, started talking about how my tires cost more than my father's and we really have a allowance of $600. I have to pay for the overage, along with balance of tires. I'm so pissed. Had to pay for them but will never give them my business ever again. Their rating in my book is a negative 10(-10). Terrible company.