Sarah Harb

Review of Pearson Mazda

This was a my first time buying a car so I was ext...

This was a my first time buying a car so I was extremely nervous, being a young lady, that I would either be taken advantage of or not taken seriously. I just want to give a shout out to Jay Santiago because he was literally the nicest salesman I have encountered in my entire life and definitely made my car buying experience extremely pleasant. He did a ton of work just to get me the color car I wanted, took me on a cool test drive (not a lame straight highway like most car dealerships would) so I could get a feel for my sporty CX-3. THEN he rushed the car after it arrived (ordered one from another dealership in my desired color) so I could pick it up ASAP. He answered all 3000 of my questions and was extremely patient with me, and did not pressure me whatsoever.

James Balsamo was the sales manager at the time - while I didn't get a ton of interaction with him, I appreciate his flexibility and willingness to get the car I wanted and offered me a very fair price. He was, of course, friendly and very helpful as well!

I was told by more experienced car buyers that the part I should *really* dread about car buying is the financing portion. I'm glad they were wrong! Troy Hernandez, the finance manager, was super welcoming and friendly, tells great stories, and explained warranties/extras in a factual manner without putting pressure on me to purchase them.

All in all, my first real car buying experience was really great with Pearson Mazda. I'm happy I finally upgraded my current Mazda that is over a decade old with the cool new CX3!

Thank you so much guys!
- Sarah