Reva Mays

Review of Island Vacations of Sanibel & ...

I rented a 3-bedroom house from Island Vacations f...

I rented a 3-bedroom house from Island Vacations for the month of January 2014. I was told it was one of their best rental houses. The house was advertised on their website as renovated, but all three bathrooms were very outdated. There were numerous maintenance problems to deal with including: ants marched up and down the kitchen wall for several days until an exterminator came; filthy air conditioning intakes; a light fixture in the ceiling over the bathtub was hanging loose; and there was no window covering on several windows, including the bathroom windows (although I had been specifically assured that window treatment was on all windows). In addition, dead centipedes were all around the edges of the pool, and the pool heater was insufficient to heat the pool so we could not swim very often. -- I talked with Allen (an employee) regarding these issues and he was very rude and argumentative. I also later talked with Fran, the owner, and explained the issues and Allen's rudeness. She was apologetic. I did not request a reduction in the rental cost, and Fran did not offer any, although it would have been reasonable for her to do so. I would not rent from this company again