James Schlotzhauer

Review of Gratel d.o.o.

I recently had an experience with a certain compan...

I recently had an experience with a certain company that left me with mixed feelings. The website was user-friendly, making it easy to navigate and find the information I needed. However, I encountered some challenges when trying to reach their customer service. It took a few attempts and some waiting before I finally got a response.

When I did speak with a representative, they were polite and professional, resolving my issue satisfactorily. However, I did find their response time to be a bit slow, which was frustrating. Overall, I would rate my experience with this company as average.

Ultimately, while they were able to assist me in the end, the delays in their communication were somewhat disappointing. There is room for improvement when it comes to their response times, but their customer service representatives were helpful once I was able to reach them.